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Q: Do you ship your products worldwide?
A: Yes. We ship our products worldwide.
Q: Do you ship your products for free?
A: Yes. Free Shipping Worldwide.
Q: Which express will you use?
A: DHL, FEDEX, UPS, EMS, EUB, etc.
Q: How long will you send our orders recently?
A: We will ship out your orders within 1-15 business days recently.
Q: How long it will take for delivery?
A: Generally it takes 3-20 business days to the entire world. No more than 30 days.
Q: Will my order delayed?
A: It may be delayed for 3-10 days. But we will contact you in advance if we think the delivery will be delayed.
Q: Can I get a faster shipping?
A: Yes. Please contact us in advance. Because we need check shipping lines for you in advance.
Q: Do I need to pay extra fee for a faster shipping?
A: No. It's free shipping. But please note that the faster shipping may also delayed recently.
Q: Do you ship your products to remote areas?
A: No. We do not accept orders from remote areas. If you has ordered, please contact us, we will help you.
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If you have any questions, you can feel free to let us know. We will help you within 24 hours.
Best regards,
Tentsme Group
Support: [email protected]
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